Welcome to Plaza Genova. By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using our Website.
At Plaza Genova, we are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and disclose personal information when you use our Website.
We collect personal information, including but not limited to your name, contact information, and payment details, to provide you with our services, process bookings, and improve our Website.
We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Our Website may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We reserve the right to update our Privacy Policy periodically. Any changes will be effective immediately upon posting the revised Privacy Policy on this page.
If you have any question or complaint, you can contact us via:
Address: Av Juárez 123, Zona Centro, 44100 Guadalajara, Jal.
Contact Number: +521 33 3613 7500
Email: reservaciones@plazagenova.mx
By booking accommodation through our Website, you agree to abide by the terms and conditions set forth by the respective hotels, including cancellation policies, check-in/check-out times, and additional charges.
All bookings made through our Website are subject to payment terms and conditions specified by the hotels. Payment may be required in full or in part at the time of booking.
Cancellation policies vary by hotel and may be subject to penalties or fees. Refunds, if applicable, will be processed according to the cancellation policy of the respective hotel.
We do not warrant the accuracy, completeness, or reliability of any information provided on our Website. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our Website.